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Appendix F Organizations |
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Appendix F Organizations |
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The Department of Justice, FBI , and U.S. Secret Service organizations listed below investigate violations of the federal laws described in Chapter 26, Computer Security and U.S. Law . The various response teams that comprise the Forum of Incident and Response Security Teams ( FIRST ) do not investigate computer crimes per se, but provide assistance when security incidents occur; they also provide research, information, and support that can often help those incidents from occurring or spreading.
Criminal Division
General Litigation and Legal
Advice Section
Computer Crime Unit
Department of Justice
Washington, DC 20001
Voice: +1-202-514-1026
National Computer Crimes Squad
Federal Bureau of Investigation
7799 Leesburg Pike
South Tower, Suite 200
Falls Church, VA 22043
Voice: +1-202-324-9164
Financial Crimes Division Electronic Crime
Branch U.S. Secret Service Washington, DC 20001 Voice:
+1-202-435-7700
The Forum of Incident and Response Security Teams ( FIRST ) was established in March 1993. FIRST is a coalition that brings together a variety of computer security incident-response teams from the public and private sectors, as well as from universities. FIRST 's constituents comprise many response teams throughout the world. FIRST 's goals are to:
Boost cooperation among information technology users in the effective prevention of, detection of, and recovery from computer security incidents
Provide a means to alert and advise clients on potential threats and emerging incident situations
Support and promote the actions and activities of participating incident response teams, including research and operational activities
Simplify and encourage the sharing of security-related information, tools, and techniques
FIRST sponsors an annual workshop on incident response that includes tutorials and presentations by members of response teams and law enforcement.
FIRST incorporated in mid-1995 as a nonprofit entity. One consequence of this is a migration of FIRST Secretariat duties away from NIST . However, as this book goes to press, the Secretariat can still be reached at:
FIRST Secretariat
Forum of Incident and Response Security Teams
National Institute of Standards and Technology
A-216 Technology Building
Gaithersburg, MD 20899-0001
Phone: +1-301-975-3359
Email: [email protected]
At the time this book went to press, FIRST consisted of the organizations that are listed below (also provided is a description of the constituencies served by each of the organizations). Check online for the most up-to-date list of members.
If you have a security problem or need assistance, first attempt to determine which of these organizations most clearly covers your operations and needs. If you are unable to determine which (if any) FIRST group to approach, call any of them for a referral to the most appropriate team.
Most of these response teams have a PGP key with which they sign their advisories or enable constituents to report problems in confidence. A copy of the PGP keyring is kept as:
ftp://coast.cs.purdue.edu/pub/response-teams/first-contacts-keys.asc
Most teams have arrangements to monitor their phones 24 hours a day, 7 days a week.
Organization: CERT Coordination Center
Email: [email protected]
Telephone: +1-412-268-7090
FAX : +1-412-268-6989 FTP:
ftp://info.cert.org
WWW: http://www.sei.cmu.edu/technology/trustworthy.html
Note: The CERT (sm) Coordination Center (CERT-CC)
is the organization that grew from the computer emergency response
team formed by the Advanced Research Projects Agency (ARPA) in November
1988 (in the wake of the Internet Worm and similar incidents). The
CERT charter is to work with the Internet community to facilitate
its response to computer security events involving Internet hosts,
to take proactive steps to raise the community's awareness
of computer security issues, and to conduct research into improving
the security of existing systems. Their WWW and FTP archive contain
an extensive collection of alerts about past (and current) security
Organization: Advanced Network & Services, Inc. (ANS)
Email: [email protected]
Voice: +1-313-677-7333
FAX: +1-313-677-7310
Organization: Apple COmputer REsponse Squad:Apple CORES
Email: [email protected]
Voice: +1-408-974-5594 FAX: +1-408-974-4754
Organization: Australian Computer Emergency Response Team (AUSCERT)
Email: [email protected]
Voice: +61-7-3365-4417
FAX: +61-7-3365-4477
WWW: http://www.auscert.org.au
Organization: Bellcore
Email: [email protected]
Voice: +1-908-758-5860
FAX: +1-908-758-4504
Organization: Boeing CERT (BCERT)
Email: [email protected]
Voice: +1-206-657-9405
After Hours: +1-206-655-2222
FAX: +1-206-657-9477
Note: All Boeing computing and communication assets for all
Boeing Divisions headquartered in Seattle, Washington, with major
out plant operations in Wichita, Kansas; Philadelphia, Pennsylvania;
Huntsville, Alabama; Houston, Texas; Winnipeg, Canada; and worldwide
customer interface offices.
Organization: CERT-IT
Email: [email protected]
Telephone: +39-2-5500-391
Emergency Phone: +39-2-5500-392
FAX: +39-2-5500-394
Organization: Network Security Council
Email: [email protected]
Telephone: +1-408-526-5638
FAX: +1-408-526-5420
Organization: SSRT (Software Security Response Team)
Email: [email protected]
Voice: +1-800-354-9000
Emergency Phone: +1-800-208-7940
FAX: +1-901-761-6792
Organization: DOW USA
Email: [email protected]
Voice: +1-517-636-8738
FAX: +1-517-638-7705
Organization: EDS
Email: [email protected]
Voice: +1-313-265-7514
FAX: +1-313-265-3432
Organization: RENATER
Email: [email protected]
Voice: +33-1-44-27-26-12
FAX: +33-1-44-27-26-13
Organization: General Electric Company
Email: [email protected]
Voice: +1-301-340-4848
FAX: +1-301-340-4059
Organization: DFN-CERT (Deutsches Forschungsnetz)
Email: [email protected]
Telephone: +49-40-54715-262
FAX: +49-40-54715-241
FTP: ftp://ftp.cert.dfn.de/pub
WWW: http://www.cert.dfn.de
Note: The DFN-CERT maintains an extensive online archive of
tools, advisories, newsletters and information from other teams
and organizations. It also maintains a directory of European response
teams.
Organization: BSI/GISA
Email: [email protected]
Telephone: +49-228-9582-444
FAX: +49-228-9852-400
Organization: Micro-BIT Virus Center
Email: [email protected]
Voice: +49-721-37-64-22
Emergency Phone: +49-171-52-51-685
FAX: +49-721-32-55-0
Organization: JP Morgan Incident Response Team
Telephone: +1-212-235-5010
Organization: Corporate System Security
Email: [email protected]
Telephone: +1-719-535-6932
FAX: +1-719-535-1220
Response Team; DDN (Defense Data Network)
Email: [email protected]
Voice: +1-800-365-3642
FAX: +1-703-692-5071
Response Team Motorola Computer Emergency Response Team (MCERT)
Email: [email protected]
Voice: +1-847-576-1616
Emergency Phone: +1-847-576-0669
FAX: +1-847-538-2153
Organization: NASA Ames
Email: [email protected]
Telephone: +1-415-604-3402
FAX: +1-415-604-4377
Organization: Goddard Space Flight Center
Email: [email protected]
Telephone: +1-301-286-7233
FAX: +1-301-286-2923
Organization: NASA Automated Systems Incident Response Capability
Email: [email protected]
Voice: +1-800-762-7472 (U.S.)
After Hours: +1-800-759-7243, pin 2023056
FAX: +1-301-441-1853
Organization: CERT-NL
Email: [email protected]
Telephone: +31-302-305-305
FAX: +31-302-305-329
Organization: NIST/CSRC
Email: [email protected]
Telephone: +1-301-975-3359
FAX: +1-301-948-0279
Organization: Nordunet
Email: [email protected]
Telephone: +46-8-790-6513
FAX: +46-8-24-11-79
Organization: NU-CERT
Email: [email protected]
Telephone: +1-847-491-4056
FAX: +1-847-491-3824
Organization: Penn State
Email: [email protected]
Voice: +1-814-863-9533
After Hours: +1-814-863-4375
FAX: +1-814-865-3082
Organization: PCERT
Email: [email protected]
Voice: +1-317-494-7844
After Hours: +1-317-743-4333, pin 4179
FAX: +1-317-494-0739
Organization: SBA CERT
Email: [email protected]
Voice: +1-202-205-6708
FAX: +1-202-205-7064
Organization: Sprint DNSU
Email: steve.matthews@sprint./sprint.com
Voice: +1-703-904-2406
FAX: +1-703-904-2708
Response Team: SUNSet - Stanford University Network Security Team
Email: [email protected]
Telephone: +1-415-723-2911
FAX: +1-415-725-1548
Organization: Sun Microsystem's Customer Warning System (CWS)
Email: [email protected]
Voice: +1-415-688-9151
FAX: +1-415-688-8674
Organization: SWITCH-CERT
Email: [email protected]
Telephone: +41-1-268-1518
FAX: +41-1-268-1568
WWW: http://www.switch.ch/switch/cert
Note: SWTCH
is The Swiss Academic and Research Network
Computer Emergency Response Committee for Unclassified Systems
Email: [email protected]
Voice: +1-310-812-1839, 9-5PM, PST
FAX: +1-310-813-4621
Organization: Defense Research Agency, Malvern
Email: [email protected]
Telephone: +44-1684-895425
FAX: +44-1684-896113
Organization: JANET-CERT
Email: [email protected]
Telephone: +44-01235-822-302
Fax: +44-01235-822-398
Organization: CCTA Email: [email protected]
Voice: +44-0171-824-4101/2
FAX: +44-0171-305-3178
Organization: UCERT
Email: [email protected]
Voice: +1-215-986-4038
FAX: +1-212-986-4409
Organization: AFCERT
Email: [email protected]
Voice: +1-210-977-3157
FAX: +1-210-977-4567
Organization: ASSIST
Email: [email protected]
Voice: +1-800-357-4231 (DSN 327-4700)
FAX: +1-703-607-4735 (DSN 327-4735)
Organization: CIAC (Computer Incident Advisory Capability)
Email: [email protected]
Voice: +1-510-422-8193
FAX: +1-510-423-8002
FTP: ftp://ciac.llnl.gov/pub/ciac
WWW: http://ciac.llnl.gov
Note: The CIAC maintains an extensive online archive of tools,
advisories, newsletters, and other information.
Organization: NAVCIRT (Naval Computer Incident Response Team)
Email: [email protected]
Voice: +1-804-464-8832
Pager: +1-800-SKYPAGE, pin # 5294117
Organization: Veteran's Health Incident Response Security Team
Email: [email protected]
Telephone: +1-304-263-0811, ext 4062
FAX: +1-304-263-4748
Response Team (W)CERT
Email: Nicholson.M%[email protected]
Voice: +1-412-642-3097
FAX: +1-412-642-3871
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| F.2 U. S. Government Organizations |
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G. Table of IP Services |