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Chapter 2 Policies and Guidelines |
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Chapter 2 Policies and Guidelines |
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The first step to improving the security of your system is to answer these basic questions:
What am I trying to protect?
What do I need to protect against?
How much time, effort, and money am I willing to expend to obtain adequate protection?
These questions form the basis of the process known as risk assessment.
Risk assessment is a very important part of the computer security process. You cannot protect yourself if you do not know what you are protecting yourself against! After you know your risks, you can then plan the policies and techniques that you need to implement to reduce those risks.
For example, if there is a risk of a power failure and if availability of your equipment is important to you, you can reduce this risk by purchasing an uninterruptable power supply ( UPS ).
We'll present a simplistic form of risk assessment to give you a starting point. This example may be more complex than you really need for a home computer system or very small company. The example is also undoubtedly insufficient for a large company, a government agency, or a major university. In cases such as those, you need to consider specialized software to do assessments, and the possibility of hiring an outside consulting firm with expertise in risk assessment.
The three key steps in doing a risk assessment are:
Identifying assets
Identifying threats
Calculating risks
There are many ways to go about this process. One method with which we have had great success is a series of in-house workshops. Invite a cross-section of users, managers, and executives from throughout your organization. Over a series of weeks, compose your lists of assets and threats. Not only will this process help to build a more complete set of lists, it will also help to increase awareness of security in everyone who attends.
Draw up a list of items you need to protect. This list should be based on your business plan and common sense. The process may require knowledge of applicable law, a complete understanding of your facilities, and knowledge of your insurance coverage.
Items to protect include tangibles (disk drives, monitors, network cables, backup media, manuals) and intangibles (ability to continue processing, public image, reputation in your industry, access to your computer, your system's root password). The list should include everything that you consider of value. To determine if something is valuable, consider what the loss or damage of the item might be in terms of lost revenue, lost time, or the cost of repair or replacement.
Some of the items that should probably be in your asset list include:
Tangibles:
Computers
Proprietary data
Backups and archives
Manuals, guides, books
Printouts
Commercial software distribution media
Communications equipment and wiring
Personnel records
Audit records
Intangibles:
Safety and health of personnel
Privacy of users
Personnel passwords
Public image and reputation
Customer/client goodwill
Processing availability
Configuration information
You should take a larger view of these and related items rather than simply considering the computer aspects. If you are concerned about someone reading your internal financial reports, you should be concerned regardless of whether they read them from a discarded printout or snoop on your email.
The next step is to determine a list of threats to your assets. Some of these threats will be environmental, and include fire, earthquake, explosion, and flood. They should also include very rare but possible events such as building structural failure, or discovery of asbestos in your computer room that requires you to vacate the building for a prolonged time. Other threats come from personnel, and from outsiders. We list some examples here:
Illness of key people
Simultaneous illness of many personnel (e.g., flu epidemic)
Loss (resignation/termination/death) of key personnel
Loss of phone/network services
Loss of utilities (phone, water, electricity) for a short time
Loss of utilities (phone, water, electricity) for a prolonged time
Lightning strike
Flood
Theft of disks or tapes
Theft of key person's laptop computer
Theft of key person's home computer
Introduction of a virus
Computer vendor bankruptcy
Bugs in software
Subverted employees
Subverted third-party personnel (e.g., vendor maintenance)
Labor unrest
Political terrorism
Random "hackers" getting into your machines
Users posting inflammatory or proprietary information to the Usenet
After you have identified the threats, you need to estimate the likelihood of each occurring. These threats may be easiest to estimate on a year-by-year basis.
Quantifying the threat of a risk is hard work. You can obtain some estimates from third parties, such as insurance companies. If the event happens on a regular basis, you can estimate it based on your records. Industry organizations may have collected statistics or published reports. You can also base your estimates on educated guesses extrapolated from past experience. For instance:
Your power company can provide an official estimate of the likelihood that your building would suffer a power outage during the next year. They may also be able to quantify the risk of an outage lasting a few seconds vs. the risk of an outage lasting minutes or hours.
Your insurance carrier can provide you with actuarial data on the probability of death of key personnel based on age and health.[3]
[3] Note the difference in this estimate between smokers and nonsmokers. This difference may present a strategy for risk abatement.
Your personnel records can be used to estimate the probability of key computing employees quitting.
Past experience and best guess can be used to estimate the probability of a serious bug being discovered in your vendor software during the next year (probably 100%).
If you expect something to happen more than once per year, then record the number of times that you expect it to happen. Thus, you may expect a serious earthquake only once every 100 years (1% in your list), but you may expect three serious bugs in sendmail to be discovered during the next year (300%).
Risk assessment should not be done only once and then forgotten. Instead, you should update your assessment periodically. In addition, the threat assessment portion should be redone whenever you have a significant change in operation or structure. Thus, if you reorganize, move to a new building, switch vendors, or undergo other major changes, you should reassess the threats and potential losses.
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| 2.1 Planning Your Security Needs |
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2.3 Cost-Benefit Analysis |